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Terms and Conditions

Terms & Conditions

Welcome to H.O.F. Signed Rookies (the “Website”). These Terms & Conditions (“Terms”) govern your access to and use of the Website and services provided by H.O.F. Signed Rookies. By accessing or using the Website, you agree to comply with these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using this Website, you acknowledge and agree to be bound by these Terms. If you do not agree to these Terms, you must refrain from using the Website.

2. Changes to Terms

H.O.F. Signed Rookies reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Website after changes are made constitutes your acceptance of the revised Terms. Please review these Terms periodically for updates.

General Website Use

3. Use of the Website

  • You must be at least 18 years old or have the consent of a parent or legal guardian to use the Website.

  • You agree to use the Website only for lawful purposes and in compliance with applicable laws and regulations.

  • Any unauthorized use of the Website, including misuse or fraudulent activity, may result in termination of access.

4. Account Registration

  • Certain features of the Website may require account registration. You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to provide accurate and current information when creating an account and to update this information as needed.

5. Intellectual Property

  • All content on the Website, including but not limited to text, images, logos, and designs, is the property of H.O.F. Signed Rookies or its licensors and is protected under copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, or use any content from the Website without prior written permission from H.O.F. Signed Rookies.

6. Third-Party Links

The Website may contain links to third-party websites. H.O.F. Signed Rookies is not responsible for the content, policies, or practices of these websites. Accessing third-party sites is at your own risk.

Products & Services

7. Products and Services

  • H.O.F. Signed Rookies connects collectors with premium sports cards, including Hall of Fame autographs, rookie cards, and signed memorabilia.

  • Product descriptions, images, and pricing are subject to change without notice. While we strive for accuracy, we cannot guarantee that all product information is error-free.

  • All sales are final unless otherwise stated. For assistance with order issues, please contact info@hofsignedrookies.com.

8. Payment and Security

  • All payments made through the Website are processed securely. H.O.F. Signed Rookies does not store payment information.

  • It is your responsibility to ensure that payment details provided are accurate and up-to-date.

Customer Submissions & Signings

9. Use of Customer Item Images

  • By submitting cards or memorabilia items to H.O.F. Signed Rookies, you grant us express permission to photograph, scan, and otherwise create images of your items for use in marketing, promotional, advertising, website, and social media purposes.

  • Unless you explicitly instruct us otherwise in writing, you also allow us to associate your social media handle(s) with the images of your items for these purposes.

  • Please note that all other personal information, including your name, contact details, and order information, will remain strictly confidential and will not be shared without your explicit permission.

  • If you prefer not to have your items or social media handles featured in this way, you may opt out at any time by sending us an email request. Once your request has been received and processed, your items and/or social media information will no longer be used in future promotional materials.

10. PSA Grading & Submission

  • H.O.F. Signed Rookies follows the terms and conditions set by PSA, available at PSA Terms & Conditions.

  • By submitting cards for preparation, grading, or autograph authentication through our Website, you agree to abide by PSA’s terms.

  • PSA Up-Charges: Customers acknowledge that PSA may apply additional charges at their discretion. These charges are beyond the control of H.O.F. Signed Rookies. Customers will receive a separate invoice for these charges, which must be paid before graded cards are returned.

11. Declared Values

  • Customers must provide accurate card values to the best of their knowledge when submitting items. If the declared value is found to be inaccurate, additional charges may apply.

  • Declared values are used solely to determine the cost of the selected service tier and do not account for PSA up-charges.

  • All PSA up-charges must be paid in full before graded cards are returned to the customer.

12. Third Party Authentication (TPA) Fails

  • H.O.F. Signed Rookies is not responsible for any item—particularly trading cards or autographs—that fails Third Party Authentication (TPA). This includes signatures not obtained directly through our services or facilitated by us.

  • If the autograph in question was obtained directly through H.O.F. Signed Rookies, and it fails TPA authentication, the customer will be entitled to a full refund upon return of the item and presentation of official documentation verifying the failed authentication.

  • The customer acknowledges that TPA autograph evaluations are subjective by nature, and opinions may vary between authenticators. A failed authentication does not necessarily mean the autograph is counterfeit—only that it did not meet the criteria of a specific third-party reviewer.

  • This policy only applies to autographs procured through H.O.F. Signed Rookies. Items sourced independently or through outside channels are not covered under this guarantee.

13. Cancelled, Postponed and Missed Signings

  • We strive to provide accurate and timely information regarding all scheduled private and public signings. However, dates are subject to change due to circumstances beyond our control, including athlete availability, travel conflicts, health issues, or event-related rescheduling.

  • In the event that a signing is postponed, delayed, or canceled, we ask for your patience and understanding. If your item has not been completed by the originally estimated timeframe, we request that you allow up to 30 additional days for completion.

  • If the signing still has not taken place after that 30-day extension, please contact us. At that point, you will have the option to have your item returned and refunded in full.

  • In cases where a signing occurs but your specific item was missed or not completed, the same 30-day grace period applies. After that, you may request a return and full refund for the missed item(s).

  • Please note: This policy only applies to signings officially scheduled and managed by H.O.F. Signed Rookies. For multi-athlete or combo signings, partial refunds or returns may be issued depending on which portion of the signing was completed.

14. Turnaround Times

  • Service Tier Selected:

    • Items submitted under our Memorabilia tier typically do not undergo grading or encapsulation by a Third Party Authenticator (TPA). These items are generally returned on a faster timetable. However, as noted in “Cancelled, Postponed, and Missed Signings”, delays in scheduled signings are common and beyond our control. Any such delays will directly impact the time it takes for us to return your item.

    • Items submitted under our Prep + Submission or Prep + Auto + Submission tiers generally take longer. These items are submitted in bulk to PSA and must be shipped, processed, graded, and encapsulated before being returned. It is not uncommon for turnaround on these tiers to take six months or longer. PSA continues to work on improving their processing times; however, this remains outside of our immediate control.

  • External Factors:
    Signing delays, cancellations, and TPA processing times all contribute to overall turnaround. These are factors that H.O.F. Signed Rookies cannot directly influence.

  • Our commitment is always to return your items as quickly as possible so you can enjoy them. Like you, we are collectors first and foremost. That said, customers should understand that delays may occur, particularly when working with TPAs and coordinating private signings.

15. Shipping Terms

  • Customers are responsible for securely and promptly shipping submissions to H.O.F. Signed Rookies. Delayed shipments may result in processing delays.

  • H.O.F. Signed Rookies is not liable for items lost or damaged during transit to our facility. We strongly recommend using a reliable shipping service with tracking and insurance for all incoming shipments.

  • Once items are in our possession, we take every precaution to ensure their safety. However, in the rare event that an item is lost or damaged while in our care, H.O.F. Signed Rookies will evaluate the situation on a case-by-case basis to determine appropriate resolution.

Policies & Disclaimers

16. Limitation of Liability

  • H.O.F. Signed Rookies shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or your purchase of products.

  • We do not guarantee uninterrupted access to the Website, nor do we warrant the accuracy or reliability of Website content.

17. Privacy Policy

Your use of the Website is governed by our Privacy Policy, which details how we collect, use, and protect your personal information.

Legal

18. Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes arising from these Terms or your use of the Website will be resolved in the courts of [Your Jurisdiction].

19. Contact Us

If you have any questions about these Terms or our Website, please contact us:

H.O.F. Signed Rookies (HOFSR, LLC)
Email: info@hofsignedrookies.com
Address: 4522 Ebenezer Rd. #206, White Marsh, MD 21162